Frequently Asked Questions

Yes, absolutely. We maintain full vehicle insurance, taxi-specific insurance, and public liability coverage. Your safety and peace of mind is our top priority.

Yes, I'm licensed by BCP Council and have been for over 7 years. All licensing documentation is kept up to date and available for inspection.

I'm available for booked jobs 24 hours a day, 7 days a week, 365 days a year. No matter when you need a taxi, just get in touch.

We provide comprehensive local coverage including: Christchurch, New Milton, Highcliffe, Sway, Lymington, Milford on Sea, Bournemouth, Poole, Lyndhurst, Southampton, Beaulieu, Brockenhurst, and Hordle. Airport transfers are available for further distances across the UK.

Yes — cancellations are allowed with reasonable notice. Please let us know as soon as possible if your plans change, and we will accommodate you.

We accept both cash and card payments. Card payments can be made on the day of booking via a secure online link, or by invoice. Whatever works best for you.

Payment is flexible — you can pay in advance or on the day, whichever suits you best. We are happy to work around your preference.

No notice is required, but the earlier the better! Advance booking helps us guarantee availability for your preferred time.

I am licensed to carry up to 4 passengers comfortably, with spacious boot space for luggage.

We aim to arrive within a 30-minute window after your flight lands and you confirm you have collected your bags. The first 30 minutes of parking are complimentary. Any additional waiting time beyond that may be subject to a small parking fee to cover airport charges.

Yes, pickups between the hours of 00:00 and 06:00 will be subject to a small additional fee. This covers the unsociable hours surcharge.